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SAFE HOLIDAY AREA

Safe winter holidays 2020/2021

Together for a relaxed and safe winter

The expected start of the ski season 2020/2021 will be on February 15th 2021

You might have some questions and ambiguities regarding your winter holidays and probably feel a little different this year, but we are firmly convinced that as long as we all respect the current rules and social distancing is being maintained, relaxing and safe holidays are possible on the Seiser Alm.

Europe`s largest alpine plateau, consisting of 56km² (8,000 football pitches), offers with its vast natural landscape and fresh mountain air the perfect conditions for a winter with plenty of space.
Thanks to the liberating spaciousness of the area, winter sport enthusiasts can spread out and crowds are kept to a minimum.
Skiers have 20 open lift facilities at their disposal and the wide sunny slopes guarantee a good time.
Incredible views over the Dolomite Mountains accompany cross-country skiers who enjoy the liberating vastness on the perfectly groomed trails.
Hikers experience unspoilt nature during winter hikes or snowshoe tours, and the varied toboggan runs offer a lot of fun.
Exercising outdoors is healthy and the Seiser Alm holiday area has something to offer for everyone.

Everyone’s safety is our highest priority
However, likely even our vast natural landscape cannot stop people from gathering. We are therefore preparing and organising the winter with and despite of COVID-19 and drawing up uniform guidelines with the aim of ensuring the health and safety of ALL. These guidelines are constantly reviewed and updated. During summer, we were already able to gather positive experiences with the regulations of distancing, hygiene and disinfection measures, which serve as an important basis for the winter. Accepting personal responsibility and a few simple rules will help you to enjoy a safe and carefree holiday area.

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We are all in this together, and each of us is personally responsible for all of us!

The following is a summary of the most important security standards for winter 2020/21

Always follow these basic rules to guarantee overall safety:

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*mandatory in the following places:

on ski buses and at the bus stops
at the ski pass sales points
in the entrance areas of the ski lifts
during the entire ride on the cable car
inside mountain huts / restaurants (except at your table)
inside ski rental/depots and stores

General measures for all:

observation and certification as well as adaptation of the measures required by law and hygienic standards
respecting distancing rules and avoiding overcrowding
protection of nose and mouth for empoyees and guests
distance markers in front of the ticket counters
protective barriers between customers and sales staff
disinfection-dispensers in public areas and at the entrance
sufficient natural ventilation is recommended
daily cleaning and disinfection of the public areas
if possible the entrance and exit will be regulated separately
control and information by specially trained "stewards”

Lift facilities:

The Seiser Alm ski area includes 63 km of perfectly prepared wide slopes for every taste. 20 modern open chair lifts, including 3 ski lifts ensure safe transport without long waiting times. Outdoor activity and fresh air are healthy and the necessary equipment like gloves, skis, ski mask, etc. is perfectly in line with social distancing.

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Extension of opening hours
reduction of transport capacity of gondolas to 50%
gondola’s windows remain open for a better air circulation
protection of nose and mouth for guests in the gondolas
automatic and periodical disinfection of the gondolas
lift covers remain open
online booking system for ski passescan be used
announcements relating to COVID19 measures in preparation
presentation COVID19 measures for screens on ski lifts in preparation
Dolomiti Superski Skiers Map shows the frequency of skiers at the lifts
Dolomiti Superski holiday calendar is able to provide, in tabular form, forecasts of the inflow of skiers to the slopes on each individual day of the season.

Accommodation:

The Seiser Alm holiday area offers a wide range of accommodation facilities. Embedded in the beautiful natural landscape there are hotels as well as rustic huts, farms and holiday flats. All of them adhere strictly to the safety guidelines.

flexible cancellation policy in the event of ski area closure, a government travel ban or imposed quarantine
Hotel Skipass Service

Gastronomy - restaurants, huts etc.:

All over the Seiser Alm holiday area you will find traditional family-run mountain huts where hospitality is very important. A warm welcome, good service and a cosy atmosphere in compliance with safety precautions are the hallmarks of the alpine huts around the Seiser Alm.

respecting distancing rules or separating wall must be in place
while eating and at the table no covering of nose and mouth is needed
every table and service area are disinfected ongoing
table reservation recommended if possible

Mobility – public bus and shuttle bus:

During your holiday you can still use the bus services around the Seiser Alm holiday area and enjoy your stay even without car. The shuttle buses provide a good connection between the villages and the surrounding fractions.

protection of nose and mouth for employees and guests and protective barriers
daily health controls for bus drivers
periodical bus disinfection
reduction of transport capacity to 50%
increase of transport capacity to 100% for journeys of less than 15 minutes and for the last journey, to ensure public safety
shuttle buses from 07.30 am
encouraging guests to use the buses earlier in the morning (advantages: no queues, more safety, more comfort, shorter waiting times, longer winter sports enjoyment)
separation of the arrival times of the shuttle buses at the Alpe di Siusi Railway in order to avoid crowds
usage of additional buses on busy routes
allocation of transport capacity on the Monte Pana link

Skischools:

Two highly qualified ski schools continue to offer a varied programme for your skiing holiday. From skiing and cross-country skiing to freestyle, snow adventure parks for kids and an ideal terrain for beginners and children make the Seiser Alm the ideal skiing area.

employees‘ health status will be controlled every day
private lessons/courses in accordance with the regulations of the government
ski school teachers will be tested regularly by the local health organisation (Südtiroler Sanitätsbetrieb)
online booking is recommended
day nurseries remain closed
no common award ceremony for all participating children
flexible cancellation policy in the event of ski area closure, a government travel ban or imposed quarantine

Rentals & depots:

The rentals offer you not only the equipment, but also advice, service, ski depots and safety! Adapted to the security measures, they offer high quality and top prepared winter sports equipment and therefore nothing stands in the way of a successful skiing holiday.

every single rent is registered
the complete equipment will be disinfected after every return
online booking is recommended

Information offices in the villages:

The information offices in the villages of the holiday area are open to get different material and the competent staff are happy to help with any questions you may have.

information possibilities by phone / chat

Here you can find the detailed current safety measures of the South Tyrolean Regional Administration (which are regularly updated in line with the Province’s legislation) to ensure you have a relaxing holiday in the heart of the Dolomites:
General security measures in South Tyrol

This page will be frequently updated.
Subject to change.
Last updated on 15 January 2021